Customer Centered
our focus
Customer-Centered Solutions
We created our first restaurant “solution” with an industry-leading COO – for his restaurant group. Thus, our first indoor menu board system was built to align with restaurant operations. Unlike most digital signage vendors, we did not have a “solution” in search of a customer. Rather, we had a customer in search of a solution – and we developed our offering accordingly. It makes a big difference!
DIGITAL SOLUTIONS FOR RESTAURANTS
Customer-centered solutions
“Switching to the digital menu screens was a win-win,” Redler says. “Our guests enjoy them, and they’re easy to use and efficient for our management teams.” The restaurant is also evaluating Samsung high-brightness displays to serve as drive-through menu boards. The displays have ultra-bright screens so they can be seen in sunlight. Redler says the outdoor menu boards will offer many of the same benefits as counter menu boards, like showcasing multiple combo meals and switching menus to promote seasonal offers.”
Scott Redler, COO, and Co-founder, Freddy’s
DIGITAL SOLUTIONS FOR RESTAURANTS
A single, native, digital platform
Digital solutions for restaurants are expanding rapidly. It is unfortunate, and a bit odd, that each digital product, be it indoor menu boards, outdoor menu boards, promotion boards, ordering kiosks and mobile apps, not to mention the POS system, seems to have its own platform. Our philosophy is to develop each solution based on a common platform. For content changes, service requirements, and the like, doesn’t it make sense to make one change, work with one vendor, make one phone call and pay one monthly bill? We think so!
CUSTOMER-CENTERED INNOVATIONS
Innovation when it counts
Customer-centered innovations like voice-enabled menu systems take time to mature and adapt. That’s why, while we constantly innovate, we critically assess when to bring solutions to market that matter for you, your stores, and your customers. Follow us on Instagram to see what we’re up to.